The short answer
Keep your company name, contact information and logo consistent across the surfaces you use. Verify the current branding controls and public result before promising a custom domain or fully white-labeled portal.
On this page
Prepare the company details
Use the name and contact details intended for residents and applicants. Choose a clear approved logo and check the current upload requirements. Keep a copy of the original artwork so future changes do not depend on a compressed screenshot.
Review who has permission to change these details. A branding update can affect how people recognize a legitimate listing or message, so coordinate it with anyone handling inquiries.
Use the controls that are actually available
In Rentari, the current Company profile manages company details. Open Settings, Account, then Add company or Edit company. Review the displayed fields, save and check the result.
Custom-domain and theme availability are separate questions. Contact support about those options rather than assuming they are included because a logo can be uploaded. Read the current listing-contact description before relying on a phone change for a specific listing.
Worked example: a logo changes but a listing does not
After saving a logo, open the relevant public listing and application. If one surface still shows an earlier image, identify the exact URL and what is visible. A saved profile result is not proof that every cached or external page has changed.
Check on a phone as well as a desktop. Confirm that the logo remains legible and that the company name and contact path still identify the correct business.
Keep trust and privacy clear
Branding should not obscure who provides the service or where an applicant's information goes. Preserve required legal notices and accurate contact information. Verify links before sharing a newly branded page with applicants.
Be cautious when sending an account-change message. Give residents a way to confirm it through a known channel, especially if payment instructions are also changing.
Maintain a small presentation checklist
Review the company profile, public listing, application and any enabled resident-facing surface after a change. Record unresolved differences for support with the URL and a redacted screenshot. Remove obsolete assets only after confirming which version is in use.
Written and maintained by the Rentari team. Examples explain a decision; they are not customer results. Found an error or an unclear step? Send a correction with this page's address and the detail to review.
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