Tenant messaging & renewals
Good conversations.
Better tenancies.
Keep the conversation going, from everyday questions to another year at home.
One place for tenant conversations and your next steps.
We’ve loved living here. Can we talk about staying another year?
A familiar face. The full conversation.
Open a thread.
Find your next step.
Choose a tenant, try a reply draft or explore a sample renewal.
Staying another year
Hi! We’ve loved living here. Can we talk about staying another year?
Tenant messageSending is available in your account; this sample stays on the page.
Start the conversation.
Explore the terms you’d like to discuss.
Austin, TX 78702
- Current rent
- $1,850 / month
- Lease ends
- Nov 30, 2026
Sample terms for a discussion, not an offer sent to a tenant.
A place for another chapter
A little planning.
A clear next step.
- Proposed rent
- $1,850 / month
- Proposed term
- 12 months
AI reply drafting is available on paid plans. View plans.
A head start on the words
The first draft is ready.
The final word is yours.
Use AI to prepare a reply, then edit it to fit the conversation.
- Keep the thread in view
- Make the reply sound like you
- Choose when to send from your inbox
Where can my guests park this weekend?
Hi Alex, guests can use spaces V1–V4. Please ask them to keep the reserved spaces clear.
Add your own touch before sending.When everyone needs the update
One clear message.
The right residents.
Share a building update with selected tenants by email and in their portal.
- Select the tenants who need the news
- Review the update before sending
- Keep individual replies in their own threads
TO SELECTED TENANTS
A fresh coat for the shared spaces.
The hallway painting is planned for Tuesday, 10 am–2 pm. Please keep the entry clear while the team is working.
Before the lease ends
Make room for
the next chapter.
Turn an ending lease into a clear conversation about what comes next.
- Review leases that are ending soon
- Discuss the rent and term together
- Prepare the agreement and update the lease
- 01Start with a conversation
Ask about the tenant’s plans.
- 02Review the details
Discuss the rent and new term.
- 03Put it in writing
Prepare an addendum or new lease.
A few things to know
Clear answers.
Better conversations.
Is this for prospects or existing tenants?
This page covers conversations with existing tenants. For inquiries about available rentals, explore the AI Leasing Inbox.
Can I edit an AI reply before sending?
Yes. AI drafting places a suggested reply in the composer for you to review and edit before you choose Send.
Which message channels are supported?
Individual conversations appear in the tenant portal. Building updates to selected tenants can be delivered by email and recorded in their portal threads.
Is AI reply drafting included on every plan?
AI reply drafting is available on paid landlord plans. Compare the current plans.
How do I prepare a renewal?
Review the lease in the Ending soon list, discuss terms, then prepare an addendum, a new agreement or an uploaded lease before updating the tenancy.
Does this sample send messages or change a lease?
No. The sample uses fictional tenants and keeps your edits on this page; open your account to send messages or update a real lease.
Are selected-tenant announcements and group conversations the same?
No. Selected-tenant announcements create separate portal conversations and queue email for each selected recipient; replies stay individual. The current Messages workspace also offers a separate group-conversation control when your access permits it. Review its named members before creating or sending: shared members can read messages and attachments, and membership is visible. Keep personal payment, screening, medical or other private matters in the appropriate individual channel.
Can I reuse a quick reply without sending it immediately?
Yes. In the current Messages workspace, a saved quick reply inserts text into the composer. Review the renter, rental, dates and wording, then edit before choosing Send. A saved template or AI suggestion is a draft, not delivery or approval of a rental action. Follow current messaging instructions and inspect the returned result before retrying.
What does Download this thread provide?
The current individual-thread control opens a printable copy of the conversation as stored, including deletion labels and available attachment links. Check the correct recipient, rental, dates and actual contents, and keep the copy private. It does not establish that every outside communication was captured or that a recipient received, read or agreed to a message. Preserve any underlying files and use the separate agreement or notice process where required.
Good renting starts with a conversation.
Keep everyone on the same page.
Bring tenant messages and the next steps together in Rentari.