Prime is $120 per year for up to 10 units. Above 10 units, Scale is $120 plus $24 per additional unit per year. A 20-unit portfolio is $360 per year. New paid subscriptions are billed annually.
Can I pay monthly?
The monthly view shows your annual price divided by 12. New paid plans are charged once a year, upfront.
How do renewals and cancellation work?
Your subscription renews automatically each year. Cancel in Billing before your renewal; access continues through the end of your paid period.
Screening fees and payer choices are confirmed before payment; card fees stay at 3.49% with the landlord's existing payer choice.
Who pays ACH fees?
Online rent collection on Free is currently coming soon. The fee-policy details below do not enable collection. Free: $6 now; upcoming $10 deducted from landlord, tenant pass-through locked; Prime: $6, optional tenant pass-through.
What counts as a unit?
One rentable space. A single-family home is one unit; a duplex is two. Vacant units that are listed and ready to rent count too.
Can I start for free?
Yes. Free includes listings, applications, and maintenance requests, with unlimited properties and units. Add a paid plan when you need more. Screening fees are separate.
Can I bring my existing property data?
Yes. Paid plans include self-service imports for properties, units, tenants, and leases from a spreadsheet or supported property software. Concierge can handle the migration for you; that service is quoted separately.
Are there setup fees or other charges?
Self-service setup and data imports have no setup fee. Rent payment fees are shown above; screening fees are confirmed before payment. Optional Concierge starts at $200 per month plus one-time onboarding and your subscription; Scale includes onboarding.
What happens when my monthly AI tokens run out?
Prime includes 150k AI tokens per unit each month, and the allowance resets on the 1st. If you use it all, AI assistance pauses until the reset or until you add more, from $10. Purchased tokens do not expire.
Does a paid plan or Concierge appoint a property manager?
No. Rentari provides software and written guides. Concierge support is separately scoped for migration, training and custom integrations; it does not appoint a licensed property manager or purchase tenant placement, physical inspections, repairs or legal representation. Arrange any local services separately and review their actual agreement, qualifications, fees and responsibilities.
What should I check before using a promo or partner offer?
Confirm the offer with Rentari, including the eligible customer and plan, unit limits, expiry and discounted period. Compare the first charge with the renewal price and any separate payment, screening or optional-service fees. Check the actual checkout total before paying. A referral link or an old promotional page does not establish a current discount; if the expected offer is missing, ask our team before completing the purchase.
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