Skip to main content
Luna, the tenant assistant

Help with rental questions. Context from their account.

Luna helps tenants ask about their rental using available account information; important details should be checked with their property manager.

Built for landlords and property managers supporting their tenants.

AskRental questions
ReadAvailable context
CheckImportant details
ReviewBefore acting
Sample conversation
How it works

Ask. Read. Check.

Ask a question, review the available information, and contact your property manager when a detail needs confirmation.

1

The tenant asks

A tenant asks a rental question in their portal.

2

Luna uses available context

The response can use rental information available to the assistant.

3

The tenant checks details

Dates, amounts and lease terms should be checked against the rental records.

4

A person can help

For missing or unclear information, the tenant can contact their property manager.

What she does

Rental help in their portal.

Keep routine questions and rental information within reach.

Rental information in context

Ask about rental details and check the answer against the available lease or account record.

Ask in familiar language

Tenants can ask in their preferred language; translations and important details still need review.

Check missing information

If an answer is unclear or lacks supporting information, ask the property manager to confirm it.

Help describing a repair

Maintenance chat can help prepare a request; review and submit it before treating it as filed.

Information may be incomplete

Missing documents or outdated property details can limit the answer.

You stay in control

Use the property manager for rental decisions and the appropriate emergency service for immediate danger.

Human support

Need a property detail? Check with your manager.

A manager can confirm property details that are missing from the rental records.

Share access details only through a trusted private channel
Check that the answer matches the right property
Ask again when a property detail changes
Tenant
Which day is trash collected?
Luna
I do not have that detail here; please check with your property manager.
You
The current collection day is Tuesday.
Tenant
Thank you; I will check for any holiday changes.
Sample exchange, not a sent message
FAQ

Questions about Luna

Can an answer be wrong or incomplete?+
Yes; check important answers against your rental records and ask your property manager when something is unclear.
Can tenants ask in another language?+
Tenants can ask in their preferred language, but translated lease terms and amounts should be checked against the original records.
Should tenants use Luna for emergencies?+
For immediate danger, use the appropriate emergency service and contact the property manager; do not wait for a chat response.
Does the preview use my rental data?+
No; this page shows a scripted conversation, and the demo link opens Rentari’s product demo page.

Give your tenants Luna.

The demo page introduces Rentari and links to a sample workspace.

See the pricing page for current plans and feature availability.