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Use Vision AI

Contact support about AI photo analysis and the options currently available.

This dedicated workspace is not available in the current portal.Contact support

Before you start

  • Keep the photo and its property, unit and issue context when asking about analysis options.

Contact support about this task

Use Contact support to describe what you need to do with AI photo analysis. Include the relevant property or account context.

Check the result

  • Support can clarify current availability. The dedicated Vision AI workspace is unavailable, and a help screenshot does not perform photo analysis.

FAQs

Will uploading a photo to a maintenance request run this Vision AI workflow?

No. The maintenance form stores its supported photo on a request. That does not confirm the separate Vision AI analysis described by the old guide.

Can I rely on a condition report as an AI photo diagnosis?

A condition report records the ratings, notes and images entered by its participants. It is not a substitute for a diagnosis or the unavailable dedicated analysis tool.

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