Read your skill results
Contact support about maintenance script results.
Maintenance script results are not available in the current portal.Contact support
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Before you start
- Keep the repair request or past script reference and the result you are trying to understand.
Ask support about the result
Use Contact support with the repair request or maintenance script you are asking about.
Check the result
- Support has the context needed to address the question. The current portal does not expose script performance or conversation-result views.
FAQs
Where are script completion and performance statistics?
Those dedicated results views are unavailable. A request status is not a script-performance measure.
Does Resolved prove the tenant completed a troubleshooting script?
No. Resolved is a maintenance request state. Review its actual notes and activity, and ask support about any separate script record you need.