ArticleRent & payments
Late rent reminders and formal notices: what to check
Begin with an accurate account statement. A friendly reminder and a formal notice serve different purposes; the requirements for a formal notice...
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Rent & payments
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- Due dates and grace periods, or paying rent in Rentari
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- Online collection setup and recurring payments
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ArticleRent & payments
Autopay and late fees: keep the two processes clear
Autopay schedules an authorized payment. A late fee is a separate charge governed by the lease and law. Neither an enabled schedule nor a software...
AnswerRent & payments
Can I require tenants to pay rent online?
Check your lease and the law where the rental is located before requiring an online method. Some circumstances require other options or...
AnswerRent & payments
Can tenants pay rent with a card?
Card payment may be available through the landlord's payment platform. Before paying, check the displayed fee, accepted card type, timing and any...
AnswerRent & payments
How do I collect rent online?
Set up the correct property and lease, complete the payment provider's requirements, give the tenant verified instructions and reconcile the first...
AnswerRent & payments
How do I handle a bounced rent payment?
Confirm the return with the payment provider, reconcile the ledger and contact the tenant with the facts. Check the lease and local rules before...
AnswerRent & payments
How do I keep a rent ledger?
Keep a dated record of charges, payments, credits and reversals for each tenancy. Each entry should identify the period, amount and supporting...
AnswerRent & payments
How do I raise the rent the right way?
Before changing rent, check the lease, location-specific and program rules; determine the permitted amount, timing and delivery method; then keep...
AnswerRent & payments
How do I set up autopay for rent?
Use the tenant portal's recurring-payment setup, review the schedule and amount, and complete the required authorization. Then verify that a...
AnswerRent & payments
How do late fees work and what is reasonable?
A late fee must be permitted by the lease and applicable law. Check the due date, any grace period, amount limits and local restrictions before...
AnswerRent & payments
How much should I raise rent each year?
There is no appropriate annual increase for every rental. Check legal and lease restrictions first, then compare relevant local rents, property...
AnswerRent & payments
Should I accept cash for rent?
Review the lease, local rules and your ability to document cash safely. If cash is accepted, use a clear receipt and record the payment promptly...