Start using Rentari after your landlord changes platforms
Use the new invitation and review your lease, balance and payment authorization before paying.
On this page
Before you start
- Have your landlord’s verified invitation and details of any payment already made or scheduled on the old service.
Confirm the invitation
Verify the landlord and rental and open the Rentari invitation with the intended email. Ask your manager about an unexpected payment instruction before following it.
Review the rental
Check the unit, lease documents, amount due and due date in the new portal. Compare payments already made on the previous service and ask the manager to correct a missing credit.
Authorize payments separately
Review old autopay arrangements with the previous provider. Set up the payment method or autopay offered in Rentari only after checking that the same rent will not be paid twice.
Check the result
- The renter has the correct Rentari account and reviewed payment instructions for the new platform.
FAQs
Will the old payment method or autopay transfer?
Do not assume it does. A Rentari payment authorization is separate, and an old scheduled payment may still need attention in the previous service.
Can I use my old provider password?
Use the sign-in method for your Rentari account. If the invitation is linked to another email or you see landlord tools, resolve that identity with the manager or support.