What you see as a tenant
Find rent payments, lease documents, repairs, and messages in your renter portal.
On this page
Use the email associated with your invitation or application. Your landlord must link the rental and share its records before they appear.
Review your rental on Home
Open Home and check the rental and current items linked to your account.
Find money and paperwork
Use Money for payment activity, My Lease for recorded lease terms, and My Documents for shared and uploaded files.
Request help or send a message
Use Maintenance to describe a repair and Inbox to contact your landlord or send a relevant attachment.
Check the result
- Home shows the records available to your account. Money, My Lease, My Documents, Maintenance and Inbox open the corresponding rental tools.
FAQs
Why is there no lease or rental on Home?
Check that you used the invited email, then ask your landlord to check the account and rental association. Creating another account can make the mismatch harder to resolve.
Does an empty Documents page mean my lease was cancelled?
No. It may mean no document has been shared with this account. Check My Lease and ask your landlord for the correct document.