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Manage social-housing waitlists

Contact support about social housing waitlist management and the options currently available.

This dedicated workspace is not available in the current portal.Contact support

Before you start

  • Identify the waitlist and existing record that needs attention without sending unnecessary household-sensitive information.

Contact support about this task

Use Contact support to describe what you need to do with social housing waitlist management. Include the relevant property or account context.

Check the result

  • No priority band, eligibility decision or offer is recorded by this guide.

FAQs

Does the normal Applicants list rank a social-housing waitlist?

No specialist waitlist or priority-band workflow is available here. Do not treat ordinary application stages as a substitute.

Can I calculate rent-geared-to-income from this page?

This guide provides no such calculator. Ask support about current capabilities and use the required program process for the actual decision.

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