Create a maintenance request as a renter
File a repair with its location, urgency and entry preference.
On this page
Know the affected room, what is wrong and whether entry is permitted while you are away. For immediate danger, use emergency services rather than waiting for a portal response.
Open Service Requests
Open Maintenance and choose Add a new request or I would rather fill in a form. The form is titled Report something broken.
Describe and review
Enter What is wrong, Tell us more and Where. Choose Category and How urgent, then review Someone may enter to fix this when I am not home.
Submit and track
Choose Send request and read the result. Find the recorded item in All requests and review Open, In progress or Done. Send supporting files through Inbox when needed.
Check the result
- All requests shows the filed repair with its current Open, In progress or Done state.
FAQs
Where is the photo control in the plain request form?
The current plain form does not include attachments. Send a relevant file through Inbox and identify the repair and room.
Does an assistant-written summary file the request?
Check the final filing action and the recorded request. A proposed summary alone does not submit it.