Document move-in condition
Record observed move-in conditions during the entry window shown for your lease.
On this page
Your linked lease needs a start date. Check the entry-window notice and describe each existing condition with its location.
Check the reporting window
Open Move-in condition and read whether entries are currently accepted.
Add one condition
Enter Where and What is wrong with it. Optionally choose a photo, then select Add to the report.
Review the saved entry
Check On the record for the new item and photo. Use Remove only when offered for an incorrect entry.
Check the result
- Successfully saved items appear under On the record. When the app’s entry window closes, the page retains existing entries and points to maintenance for new reports.
FAQs
What if the reporting window has closed?
Use Report it as maintenance for a new issue and tell your landlord when you observed it. Keep your own records; the closed form does not decide responsibility for damage.
Why is there no report form although I moved in?
Check whether your account has a linked lease with a start date and whether the displayed window is open. Ask the landlord to review an incorrect lease association or start date.