Message your property manager
Reach your property manager directly from your inbox.
On this page
Confirm the recipient in Inbox. Prepare only the files relevant to the question you want to send.
Open the conversation
Open Inbox, use Search people if needed, and select the landlord conversation.
Prepare the message
Type in Write a message. Use Add an attachment to choose an image, document or supported video when needed.
Send and check
Select Send and confirm the message appears in the conversation. Read any failed-send error before retrying.
Check the result
- The conversation shows the sent message and its attachment after a successful send. Notifications are available in a separate tab.
FAQs
Why is Send disabled?
Select a conversation and enter a message or supported attachment. If a file is being uploaded, wait for the result before retrying.
Can I use Group conversations to include my household?
Read the availability notice in that control. Do not assume an individual message is shared with roommates; choose the intended recipient for each conversation.