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Register your pets

Add a pet profile to your active lease and follow the landlord’s review.

Before you start

  • An active lease is required. Have the pet’s type and name ready; breed, weight, age, vet and other details can be added when known.

Use the appropriate request page

Open Pets for an ordinary pet. Use Accommodation request for a service or emotional support animal.

Enter the pet profile

Complete Add a pet and review the details. Choose Add this pet and read the result.

Review the recorded decision

Check Your pets for the current status and any available follow-up actions or response.

Check the result

  • The saved pet profile appears in Your pets with its recorded review status. Any later charges or approvals must be checked separately.

FAQs

Why can I not add a pet before moving in?

This form requires an active linked lease. If you are applying, give the pet details in your application and ask the leasing team about the correct next step.

Does adding vet information approve my pet?

No. It supplies information for review. Check the actual status and landlord response before assuming the pet has been approved.

Screenshots and walkthrough

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