Skip to main content

Search the Help Center

Search guides for landlords and renters.

Request renter account or personal-data help

Ask about account data, correction or deletion using your verified account identity.

Identify your account email and request type. Keep needed lease, receipt or application copies before requesting closure.

Check your account details

Use Account settings for corrections available to you. If an application or screening record needs correction, use its own manager or provider process.

Send a focused privacy request

Contact Rentari support from the intended account and explain whether you need access, correction or deletion. Ask for a secure verification route if identity proof is needed.

Review the response

Follow the privacy request instructions and current Privacy Policy. Keep the request reference and do not assume sending a message immediately erased records or closed a lease.

Check the result

  • The correct account and privacy request are identified for review.

FAQs

Can deleting my account remove a balance owed to my landlord?

Account closure and a lease’s financial obligations are separate. Ask the manager about disputed charges and support about the account-data request.

Should I send my SSN or password to prove ownership?

No. Use the designated secure verification process when requested; ordinary support messages do not need your password or full identity numbers.

Did this answer your question?

Article as markdown