Correct an answer on a submitted application
Find the application reference and tell the leasing team what needs changing.
On this page
Identify the correction
- Open My Applications and expand Application details and documents for the property.
- Note the Application reference and the property address and unit.
- Choose Open application to review the next steps available for that application.
- Contact the leasing team with the reference, the question that needs correcting and the correct answer.
Why the edit button is disabled
Submitted answers cannot be edited from this portal. Adding a document does not replace an answer already submitted. If the application is unfinished, resume its saved draft in the same browser instead.
Check the result
- The correction history records the proposal and its review status. A proposal does not change the accepted application immediately.
FAQs
I proposed a correction. Why does the old answer still appear?
The proposal must complete the required review before it becomes the accepted value. Check its current status and the leasing team’s response.
Why does saving say the application changed?
Another update may have occurred since you opened it. Reload the application, review the latest values and correction history, then prepare the correction against the current version.