Prepare showing instructions and resolve access problems
Check the confirmed rental showing and contact the organizer about access instructions.
On this page
Before you start
- Have the booking reference, property and unit and organizer’s verified contact. Do not publish a key or lockbox code on an open listing.
Confirm the showing
Review the booked date, time, rental and current booking status. Landlords should check Showings; renters should use their booking or application link.
Review access instructions
Read the organizer’s instructions and agreed access arrangements. A listing link or booking request does not guarantee permission for unattended entry.
Contact the organizer
For a missing code, incorrect key, changed time or blocked access, contact the organizer through the booking’s intended channel. Do not force entry or assume Rentari can remotely open a separately operated lockbox.
Check the result
- The booking and access arrangements are verified with the responsible organizer.
FAQs
Does Rentari provide an Autopilot lockbox?
This guide does not offer a managed lockbox service. Use the actual arrangement made by the landlord or showing provider.
Can I cancel or reschedule?
Use the action offered on your booking and check its saved status. Contact the organizer when the action is unavailable or the appointment is imminent.