Find an answer in the Help Center
Search a question, choose your role or browse a topic to find the guide you need.
On this page
Before you start
- Choose the task you want to complete and the account role you use.
Search your question
Open Help Center and enter a short question or the name of the task. Try the action you want to complete, such as add a property, pay rent or reset a password.
Choose your role or browse a topic
Choose Landlords, Renters or All guides. Browse a topic to see related instructions. Availability notices explain workflows that are currently unavailable.
Follow the current guide
Read what you need before starting, then follow the steps alongside your account. Use the Mini walkthrough controls or a recording when provided. Contact support if your screen or result differs.
Check the result
- The selected guide opens its written steps and any available screenshots, walkthroughs or recordings.
FAQs
Can I read guides without signing in?
Yes. The Help Center is public. Links that open your rental account require sign-in and the appropriate access.
Does every guide have a video?
No. Guides provide written instructions; visual formats vary by topic. Use Next step in a Mini walkthrough, or select a recorded demo when one is provided.