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Change the contact details on a listing

Choose account contact information or a custom contact for one rental listing.

Review the contact name and phone you want renters to see and select the correct unit listing.

Open Listing contact

Open the property Marketing tools and choose Listing contact. Wait for its current settings to load.

Marketing screen showing a published sample unit and listing controls.
Review the publication status for the selected unit.

Choose the source

Use Account contact for company name and display phone, falling back to profile details. Choose A different contact for this listing to enter a custom name and phone.

Save the selection

Choose Save contact when enabled and read the result. Reopen the dialog after a timeout to confirm what was stored.

Inspect the public page

Use View listing and check the displayed contact. If forwarding is active, review the forwarding number separately.

Check the result

  • The saved contact source and public listing display the intended details.

FAQs

Will a custom contact change my sign-in details?

No. It applies to that listing. Account profile and sign-in email are managed separately.

Why can I not save?

Wait for settings to load and complete required fields. Read any access or availability message. A disabled button is not confirmation that changes were saved.

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