Review how past-due charges are paid
Check the lease’s payment policy and the renter’s actual charge allocation.
On this page
Open payment policies
Select the lease and review its payment settings, including the offered past-due priority and partial-payment controls.
Save an offered policy
Read the policy’s scope and choose the available setting. Save and reopen the lease to confirm the result rather than assuming a portfolio preference affects every charge.
Inspect the renter’s payment
Review outstanding charges and their payment allocations. A policy controls an eligible payment flow; it does not create a payment or rewrite earlier recorded transactions.
Check the result
- The lease displays the saved payment policy, and actual charge allocations can be checked separately.
FAQs
Can a tenant choose a different charge?
Review the controls and restrictions actually shown to that renter under the lease’s saved policy.
Does the policy remove old balances?
No. Reconcile past-due charges and payments separately; changing a preference is not a credit or payment.