Get help with an insurance policy or proof of coverage
Ask the insurer about the policy and your manager about rental requirements or proof review.
On this page
Before you start
- Have the policy number, insured rental address and the insurer’s contact information from the actual policy.
Identify the insurer
Read the issued policy or provider confirmation to identify the insurer and its support contact. A Rentari partner link is not the insurance contract.
Ask the right party
Contact the insurer for coverage, billing, claims or cancellation. Ask the landlord about the lease’s coverage requirement and use Rentari’s insurance upload flow for proof.
Check proof status
Review the saved document, coverage dates and any requested correction. A successful upload does not guarantee the policy is active or that a claim is covered.
Check the result
- The policy question is directed to the insurer and the rental’s proof request is checked separately.
FAQs
Does Rentari provide SURE or another platform’s insurer support?
Use the contact details on your own policy. Do not assume the provider or benefits are the same as an article on another rental platform.
What if my manager still sees an old policy?
Upload the replacement through the intended rental’s insurance workflow and ask the manager to review it. Confirm the saved dates and document rather than relying on an email attachment alone.