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Search guides for landlords and renters.

Book or cancel a rental showing

Use the landlord’s showing link and check the recorded appointment.

Have the current showing invitation and confirm the rental address and time zone.

Open the invitation

Follow the showing link from the landlord. Check the property and the availability presented on the page.

Renter My Applications workspace in its empty state.
The sample account has no submitted applications.

Choose an available time

Select an offered slot and enter the requested contact details. Review the date and time before confirming.

Check the confirmation

Keep the booking reference or confirmation message. Availability on a calendar alone is not a booking.

Cancel through the booking

Use the cancellation option in the confirmation when offered. Otherwise contact the landlord with the appointment details and ask them to confirm the cancellation.

Check the result

  • You have a confirmed appointment or cancellation for the correct rental and time.

FAQs

Why are no times available?

The landlord may need to add availability or the offered slots may already be booked. Ask for a new invitation or more times.

Can I assume the landlord saw my cancellation message?

No. Check the booking status or obtain confirmation. A message and a recorded cancellation are different.

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