Skip to main content

Search the Help Center

Search guides for landlords and renters.

Answers for every step of renting.

Applications and screening

Apply, upload proof and follow your request status.

24 articles
Complete identity and consent steps for screeningFollow your own screening request and distinguish verification from a finished report.Troubleshoot a screening invitation or unfinished requestCheck the request, recipient and identity step before sending or paying for another screening.Get help with an error in a screening reportIdentify the disputed information and contact the source without ordering a duplicate report.Understand applications, screening and reference checksKnow which information comes from the renter and which comes from a screening provider.Request a copy of your screening reportFind the report request and ask for access or a consumer copy through the appropriate provider.Understand applications and screening as a renterComplete the right requested step and check application and report progress separately.Get help with an international address or screening eligibilityUse accurate information and ask the leasing team about an application or provider eligibility limit.Complete an application for a rentalStart from the correct listing or invitation, review your information and follow the next step.Verify your identity for screeningComplete the secure identity step for your own existing screening request.Correct an answer on a submitted applicationFind the application reference and tell the leasing team what needs changing.Report a suspicious rental listingKeep the listing evidence and ask for a review before sharing more information or money.Report a concerning rental listingProvide the actual listing and concern without sharing sensitive application information.Add a document after submitting an applicationSend a pay stub, photo ID or other requested file to the leasing team.Resolve an application that will not submitUse the form’s exact error to recover without making a duplicate application or payment.Resolve a screening report error as a renterDistinguish a technical screening block from inaccurate returned information.Enter an international address in an applicationUse your actual address and follow the form’s available country and address fields.Track your rental applicationsReview your application stage, screening status and available application details.Book or cancel a rental showingUse the landlord’s showing link and check the recorded appointment.Complete your screening verificationFollow the requested screening steps and check the final request state.Upload income documents and check their review statusAttach readable income proof to the intended application and confirm it was saved.Search rental listingsSearch available rental listings, adjust filters and open a place to review its details.Review a listing comparisonRead a supplied comparison of available listings and understand why its table may be empty.Request an accommodationSubmit an accommodation request for your linked lease and review the landlord’s recorded response.Prepare showing instructions and resolve access problemsCheck the confirmed rental showing and contact the organizer about access instructions.

Still need a hand?

Send the Rentari team a question about your account.

Contact support