Review a message denying an application
Check the actual recipient and decision notice before sending it.
On this page
Identify the applicant and every other household member. Review the application and available screening evidence first.
Open the decision action
Select the correct applicant and rental. Review the submitted information and use the denial or decision action available for that person.
Read the notice
Inspect the actual recipient, reason fields and message preview. Include the information required by the displayed workflow and your applicable decision process before confirming.
Check the recorded result
Submit the reviewed decision and inspect the applicant’s new state and notice outcome. Keep the relevant decision records; a failed send needs its own recovery action.
Check the result
- The applicant’s saved decision and the notice outcome match the reviewed recipient.
FAQs
Does Archive send a denial email?
No decision notice should be inferred from archiving. Use and inspect the actual decision workflow.
Is every denial email the same?
Read the notice generated for this decision. Do not assume another platform’s sample includes the disclosures or wording required for your situation.