Answers for every step of renting.
Try:
Rent payments
Create charges, review payment activity and manage bank destinations.
37 articles
Review rent charges and payment activityUse Payments to review balances, follow payment status, and record outside payments.Payment failed, still pending, or deposit missingCheck the renter payment and landlord bank deposit separately before retrying a payment or reporting missing money.Add a legal entity for rent collectionRecord the collecting entity and finish the payment provider’s readiness steps.Create a charge for a leaseChoose the lease, amount, category, and supported billing schedule before creating a charge.Review late-fee settingsReview the grace period, initial fee, supported daily fees, and limits for a lease.Understand rent reminders and payment receiptsCheck the charge behind a reminder and distinguish it from payment confirmation.Understand the Payments overviewRead charge balances, payment activity and deposits without counting the same money twice.Set partial-payment and oldest-charge rulesChoose how future renter payments can be allocated on a lease.Pay early or make a partial rent paymentReview which charges are payable and whether your lease permits a smaller payment.Add a credit to a tenant leaseRecord an agreed credit and check it on the lease payment record.Record a partial payment received outside RentariApply only the amount you received to the correct tenant and charges.Edit or remove an eligible rent chargeReview a charge’s balance and history before changing the amount or schedule.Why can I not download an issued 1099-K here?Check the form availability message for the selected entity.Check a tenant’s payment receiptFind the payment record and distinguish a receipt from a deposit confirmation.Export payment records for reviewChoose the correct payment view or report and verify the downloaded scope.Respond to a business verification document requestFind the collecting entity’s request and supply documents through its secure provider flow.Add bank destinations and choose where a charge is paidConnect an eligible destination for an entity and select it for the appropriate charges.Find rent that is missing from a renter’s portalCheck the lease, renter link and created charge before asking the renter to pay.Understand a failed payout or deposit reversalIdentify whether the collection or the transfer to your destination failed.Help a tenant with autopayCheck lease readiness and direct the tenant to their own autopay controls.Find a rent deposit missing from your bankTrace the payment through clearing and payout to the intended destination.Review and complete a security deposit returnCheck the recipient, deductions and return method before confirming.Enable or disable a tenant’s online paymentsReview tenant-specific payment access and its effect on future payment attempts.Download a rent roll for your portfolio or propertyReview the date, property, occupancy and coverage before exporting a CSV.Review a payment dispute or related bank debitFind the original transaction and respond through the responsible payment channel.Respond to a card payment disputeReview the actual card dispute notice, deadline and evidence request.Understand a bank debit during a payment disputeMatch a dispute adjustment to its original payment and bank notice.Set or change a charge’s payment destinationChoose an eligible destination and check the routing saved on the charge.Review a rent reminder emailCheck the tenant and actual outstanding charge before sending a reminder.Review how past-due charges are paidCheck the lease’s payment policy and the renter’s actual charge allocation.Create recurring charges and handle weekly rentUse the charge frequencies actually offered and review every generated charge before recording payment.Review a charge shared by multiple tenantsCheck the lease participants and payment records before allocating a shared rental amount.Understand rent reporting and credit-building resourcesKeep Rentari payment records separate from a credit-bureau reporting service.
Feature availability (4)
No-login payment link controls are unavailableUse the current renter payment flow; the former Copy pay link and link-tracking controls are unavailable.Rent billing selector availabilityCollection preferences can be saved, but the former How rent is billed selector is not present in the current lease workspace.Reconcile commercial tenant CAM chargesContact support about commercial CAM reconciliation and the options currently available.Calculate property investment returnsContact support about the investment returns workspace and the options currently available.
Still need a hand?
Send the Rentari team a question about your account.