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Search guides for landlords and renters.

Find support when the chat control is missing

Use Help Center contact options and check the affected browser view.

Decide whether you need the landlord’s decision, Rentari product support or a bank/payment-provider review.

Open Help Center

Use the Help link or open the Help Center from Rentari’s known address. Browse the relevant guide and the contact support option.

Check the browser view

Review zoom, the mobile menu and extensions that may hide embedded controls. Reload the affected page after protecting unsaved work.

Use another offered contact path

If the chat control remains absent, use the contact option listed on Help rather than guessing a support address. Include the page, device, browser and the missing control.

Check the result

  • You can reach an offered Help contact path or identify the specific missing-control issue.

FAQs

Does a missing bubble mean my account is disabled?

No. Check account access and the browser view separately; the control’s absence does not establish account status.

What should a screenshot contain?

Show the page and missing control’s location, with private tenant, payment and identity information removed.

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