Complete a property condition report
Create a report for a lease, record room conditions and review it before signing.
On this page
Choose the correct lease and report type, and review the room template before sending or starting the report.
Have item-specific photos and notes ready for any condition you rate Fair or Poor.
Choose the lease and report type
Open Docs & E-Sign, then Condition reports, and choose Create report. Select the lease, review its room template and use Edit template if it needs changes.
Choose who completes the report
Choose Send beside the intended report type. To complete it yourself, select your own name and choose Start the report. To request it from someone else, review the recipient, due date, terms and any automatic-acknowledgment setting before choosing Send report.
Review an outside recipient and the request status
To request the report from a person outside the lease's tenant list, choose Someone else and enter the intended person's name and email. This sends a report link to that address; confirm the person's identity and intended role before sending. The current choice supports one outside recipient for that request.
Record each room condition
For every item, select Good, Fair, Poor or Not on site. Add a note and photo for Fair or Poor. Use Save & next room, Save & exit or Save & continue to signature as appropriate.
Review and sign separately
Review all ratings, notes and photos, resolve any missing items, then read Agree and sign before choosing Submit signed report. Open the resulting report to check its status and available copy.
Check the result
- The report records saved ratings, notes and uploaded photos. After successful signing, open its available preview or download and check the completion status.
FAQs
Why is Submit signed report unavailable?
Review the missing items and return to their rooms. Fair or Poor requires a note and photo; complete the items and save new photos before signing.
Do photos save automatically with a rating?
Valid ratings and notes can save automatically, but new photos require Save. Read the save status before leaving the report.
Why can I not send the report to a listed tenant?
A tenant with No email on file is disabled. Review the tenant details and the intended recipient before sending. Sending a request is not the same as completing or signing the report.
Can I ask someone outside the tenant list to complete a condition report?
Yes. Choose Someone else, enter the intended person's name and email, and choose a valid due date. Review the request and acknowledgment settings before sending. The current outside-recipient option supports one person for that request.
Does a sent condition report mean the person received or signed it?
No. Review the assigned recipient, notification result and actual report status. A saved assignment or sent request is separate from delivery, completion and signing; resolve an error before sending another request.