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Tenant screening
Request reports, review results and resolve screening questions.
18 articles
Read a screening report and review its limitationsFind the report, review what was actually returned and keep screening separate from the rental decision.Request and review a tenant screening reportChoose the screening path, review its package and payer, and follow the recorded request status.Complete identity and consent steps for screeningFollow your own screening request and distinguish verification from a finished report.Request screening from an existing applicantStart a screening request for the right applicant without duplicating an existing order.Request screening without a rental applicationUse the report-only screening flow when you already have application information elsewhere.Troubleshoot a screening invitation or unfinished requestCheck the request, recipient and identity step before sending or paying for another screening.View an applicant’s screening reportFind the completed request and read the report belonging to the intended applicant.Understand a screening request that is still waitingSeparate payment, identity, processing and review steps before requesting another check.Recover a missing screening invitationCheck the recipient and existing request before sending another screening invitation.Help an applicant who cannot finish screeningIdentify the blocked step and return the applicant to their existing secure request.Get help with an error in a screening reportIdentify the disputed information and contact the source without ordering a duplicate report.Review a refused or cancelled screening requestClose an eligible unused request without changing the application decision.Understand applications, screening and reference checksKnow which information comes from the renter and which comes from a screening provider.Review co-applicants and archive an applicantReview people applying together without treating the entire group as one screening result.Request a copy of your screening reportFind the report request and ask for access or a consumer copy through the appropriate provider.Check whether the landlord can pay for screeningReview the payer and fee actually offered before confirming a screening order.Print an applicant’s screening reportOpen the correct completed report and use its available print or download controls.Review an applicant’s income documentsRead the submitted proof and any recorded verification result before deciding what follow-up is needed.
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