Manage settings and preferences
Update your contact details, text alerts, and password in Account settings.
On this page
Add and save a valid mobile number before enabling Text alerts. Know your current password before using the password-change form.
Update Your details
Open Account settings and update your name, email, or mobile number under Your details. Select Save my details.
Choose your Text alerts preference
Under How we reach you, turn Text alerts on or off for rent reminders and repair updates.
Change your password
In Password, enter your current password and your new password twice, then select Change my password.
Check the result
- The saved Text alerts state reflects your preference. A successful password change displays Changed. Email remains a separate notification channel.
FAQs
Why will Text alerts not turn on?
Save a valid mobile number under Your details first. If saving the preference fails, the switch returns to its prior state and displays an error.
Does turning off texts stop all rental messages?
No. The page keeps email separate and displays it as always on. Turning off texts does not remove messages from Inbox or cancel a lease obligation.