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Managing tenants
Keep renter records, contact details and lease changes organized.
22 articles
Review and update a tenant’s contact informationCorrect the intended tenant record and keep portal identity separate from lease details.Require, upload and review renters insuranceCollect policy proof and record a document-based approval or correction request.View a tenant’s renters insurance policyFind the uploaded proof, review state and policy history on the correct tenant.Upload renters insurance proof for a tenantSave the tenant’s policy document to the correct insurance record.Add and invite a tenantAdd a tenant to your roster, review the rental, and send a portal invitation.Change a tenant’s contact informationCorrect contact details on the intended tenant and check existing invitations separately.Add a tenant without a Rentari applicationCreate the tenant record and prepare the tenancy without implying an application was submitted.Find a past or archived renterLook in the correct renter list and inspect linked leases before restoring a person.Set up tenant check-ins and review responsesAsk residents how their home is going and follow up on the recorded response.Prepare a tenant’s move to another rentalReview the earlier tenancy and create the correct new rental relationship.End a lease in RentariClose the intended lease and find its preserved record afterward.Help renters use their portalExplain where renters find payments, messages, documents, and maintenance for their linked rental.Review a rent reminder emailCheck the tenant and actual outstanding charge before sending a reminder.Review how past-due charges are paidCheck the lease’s payment policy and the renter’s actual charge allocation.Troubleshoot a renter who is not replyingCheck the correct conversation and communication outcome before sending another message.Follow up on a tenant check-inRead the tenant’s response and turn an unresolved issue into the appropriate next action.Review renters insurance proofCheck the uploaded policy against the rental and record a clear review decision.Update or replace renters insurance proofSave current proof and check the new review state without relying on the earlier document.Add a note to a lead, applicant or tenantKeep a factual note on the intended renter record and distinguish it from a sent message.Invite a tenant to their portalAdd tenant contact details, review the rental and send a portal invitation.Review a move-out deposit settlementReview deposit deductions, confirm the return method, and follow the resulting status.Review your tenant rosterFind active, past and archived tenants, then review their lease and portal access.
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