Troubleshoot a rental receiving no leads
Check publication, public contact details and lead filters before changing the listing.
On this page
Have the property and unit, publication date and public listing link available.
Confirm the listing is live
Open the correct rental’s Marketing and Track listing views. Check blockers and open the public destination link to verify the current listing.
Review what renters see
Check the rental price, photos, description, availability and contact options. Correct inaccurate saved details and inspect the public page after the update.
Check your Leads view
Open Renters > Leads, clear search and property filters and inspect archived records. Review the correct account’s notifications and listing contact details before reporting a missing inquiry.
Check the result
- You have checked the live listing, public contact details and unfiltered Leads view.
FAQs
Does publishing guarantee inquiries?
No. A successful publication and an attractive, accurate listing help renters find it, but no lead count is guaranteed.
What should I send support?
Include the rental’s full address and unit, public URL, destination status and the approximate time and channel of a specific missing inquiry. Avoid a second listing for the same rental.