Get help with an international address or screening eligibility
Use accurate information and ask the leasing team about an application or provider eligibility limit.
On this page
Check the exact form
Open the application and review its address fields and country options. Use your real information wherever the form supports it.
Identify the restriction
Read the validation message and distinguish an application address field from the screening provider’s identity or report eligibility requirements.
Ask for the appropriate path
If the required information cannot be entered, contact the leasing team before paying or submitting again. Ask whether they accept a securely shared alternative application and what verification they require.
Check the result
- The leasing team knows which address or screening field needs an alternative path.
FAQs
Can Rentari guarantee a report for an applicant without U.S. records?
No. The provider determines its supported identity and report coverage. An accepted application does not guarantee a screening result.
Can I email identity or financial documents?
Ask for the intended secure upload or sharing route. Do not put full identity numbers, bank credentials or an unrestricted document bundle into a routine support email.