Read messages from your property manager
Open the right conversation and keep notifications separate from message history.
On this page
Confirm the recipient in Inbox. Prepare only the files relevant to the question you want to send.
Open Inbox
In your renter portal open Inbox and select the property manager conversation. Use Search people when needed and confirm the recipient name.
Read the conversation
Review the message thread and open a relevant attachment through its displayed control. Notifications appear in a separate tab and are not the full conversation history.
Reply in the same thread
Type your response in Write a message and choose Send. Check that the reply appears in the conversation and read any failed-send error.
Check the result
- Inbox shows the intended property manager’s conversation and your saved reply.
FAQs
Does an email notification include every message?
Open Inbox for the saved conversation. Your notification settings and delivery can differ from message history.
Why is the landlord conversation missing?
Check the account email and active rental invitation. Ask the manager which account they invited before creating another profile.