Resolve renter bank connection or verification issues
Identify the bank method’s actual requirement and use the offered secure recovery.
On this page
Use the bank connection already started and read the instructions associated with that specific attempt.
Inspect Payment Methods
Open Money > Payment Methods and read the exact bank status. Pending verification, expired credentials and a declined connection need different steps.
Complete the offered action
Use Verify with Stripe or a reconnect control when available. Enter any requested verification information only inside that secure provider flow.
Check the updated state
Return to the bank method and inspect readiness. If verification is unavailable or the method remains blocked, use an available alternative or ask the manager about another accepted method.
Check the result
- The bank method identifies its actual verification or connection state and available next action.
FAQs
Can I enter routing numbers manually if no control is shown?
The current renter flow does not provide manual routing-number setup through this guide. Use the options actually available in Payment Methods.
Can support complete my bank login?
No. Send support the masked account, status and error wording. Keep bank credentials and verification codes private.