Prepare a work order for a maintenance request
Review the repair scope and contractor details before issuing the work order.
On this page
Open the request
In Maintenance requests, open the repair and review its description, photos, priority and tenant access information.
Prepare the work order
Select Prepare work order when offered. Review the repair instructions, contractor details, authorization limits and recipient before issuing it.
- Write the note
- Choose who sees the note
Track the issued order
Return to the request and check its work-order number and status. An issued order can offer a contractor reply page; review its replies and any invoice before resolving the repair.
- Enter the intended pro
- Review the work scope
Check the result
- The request shows the intended work order and status, with contractor replies tracked separately.
FAQs
Does issuing a work order prove the repair is complete or paid?
No. Confirm the contractor’s work, tenant feedback and any invoice or payment separately before marking the request resolved.
What if I chose the wrong contractor?
Use Cancel work order when offered and review the consequence for the reply page. Correct and review the new order separately; do not assume cancelling a link stops work already arranged outside Rentari.