Answers for every step of renting.
Try:
Rent payments
Manage methods, pay rent and check receipts and autopay.
21 articles
Payment failed, still pending, or deposit missingCheck the renter payment and landlord bank deposit separately before retrying a payment or reporting missing money.Pay early or make a partial rent paymentReview which charges are payable and whether your lease permits a smaller payment.Find rent that is missing from a renter’s portalCheck the lease, renter link and created charge before asking the renter to pay.I paid outside Rentari but my balance still shows rent dueAsk your manager to match the outside payment to the correct charge.Pay rent before its due dateReview an available upcoming charge and its permitted payment amount.Finish a bank connection that needs verificationFollow the available verification link and check the account before using it.Set up autopayCheck whether autopay is available and review the schedule before turning it on.Add, update or reconnect a rent payment methodReview the payment methods offered for your rental and finish any required bank verification.Get help after submitting an incorrect paymentIdentify the existing attempt before requesting a correction or refund.Reconnect an expired renter bank connectionRecover the existing payment method through its secure provider action.Resolve a failed rent paymentRead the original payment result before correcting a method or retrying.Make a partial rent paymentReview whether the lease permits a partial amount and check the remaining balance.Resolve renter bank connection or verification issuesIdentify the bank method’s actual requirement and use the offered secure recovery.Rentari refund policyRefunds, renewal charges and billing questions.Pay your rentReview your balance, prepare a payment method, and follow your payment status in Money.Why was I charged a returned-payment fee?Review a bank-return reason, distinguish the fee from rent, and follow the next step for the payment.Understand where your rental money goesReview recorded payments, the current balance breakdown and upcoming items, then investigate details in Money.I connected a bank account. Has my rent been paid?Saving a payment method and making a payment are separate steps.Why is autopay unavailable on my lease?Check the lease billing message and pay available charges from Money.Understand rent reporting and credit-building resourcesKeep Rentari payment records separate from a credit-bureau reporting service.Ask about a rent payment arrangementDiscuss a payment schedule with your landlord and distinguish partial payments from rent financing.
Still need a hand?
Send the Rentari team a question about your account.