AnswerRent & payments
What should I do when rent is late?
Check the payment record first, then send a factual reminder and review the lease and local rules. A late balance, a late fee and a formal notice...
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AnswerPortfolio & AI tools
What should I do when tenants in a multi-unit are fighting?
Prioritize safety, separate verified facts from competing accounts and address specific conduct through a consistent process. A landlord should...
AnswerPortfolio & AI tools
What should landlords automate first?
Start with frequent, predictable work where errors are easy to detect and reverse, such as internal reminders or draft summaries. Fix the...
AnswerLaws & local guides
What should landlords know about pet fees and pet policies?
Write ordinary pet rules and charges clearly, then verify current state and local limits. Handle disability-related assistance-animal requests...
AnswerLaws & local guides
What should written rental criteria include?
Written rental criteria explain the lawful qualifications and process used to evaluate applicants. They should be clear, relevant, consistently...
AnswerTenant screening
What shows up on a tenant background check?
A tenant-screening package may include credit information, rental or eviction records and criminal-record information. What appears depends on the...
AnswerLaws & local guides
When can a landlord enter a rented unit?
Entry generally requires a lawful purpose and compliance with applicable notice, timing and consent rules, subject to specific exceptions. Verify...
AnswerAdvertising & listings
When is the best time of year to list a rental?
List when you can offer a credible available date, accurate photos and access for showings. Local demand and your property's readiness are more...
AnswerPortfolio & AI tools
When should I raise rents across a portfolio?
Review each tenancy's agreement, local rules and notice requirements before planning increases. Use consistent economic criteria, but do not...
AnswerMove-outs & deposits
Where do I have to keep a security deposit?
Check the property jurisdiction, ownership or management arrangement and any program requirements. Rules may specify account separation,...
AnswerAdvertising & listings
Where should I list my rental property?
Choose channels renters use in your market and compare property eligibility, current rules and fees, inquiry handling, and your ability to keep...
AnswerMaintenance & repairs
Who handles pest control, the landlord or the tenant?
Pest-control responsibility varies with local requirements, the agreement, property conditions and evidence about the source. Coordinate an...