Trust account workspace availability
Contact support about the former trust-account ledger screen and your deposit records.
The former trust-account ledger workspace is unavailable.Contact support
On this page
Before you start
- Identify the property, lease and deposit record, and have the corresponding bank record available for your own comparison.
Check the result
- Support can be given the record reference needed for investigation; no trust reconciliation or bank transfer is performed by this guide.
FAQs
Is Accounting > Accounts the old trust ledger?
No. It manages accounting accounts and related records. The former dedicated trust-ledger workspace is unavailable, so opening Accounts does not provide its previous escrow or jurisdiction views.
Does Deposit held prove the money is in the bank?
A recorded deposit liability is not a confirmed bank balance. Compare the lease and payment records with the bank record, and ask support about a mismatch without sending bank login details.